Privacy Policy

1. Introduction

Quantum Quill Consulting (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including the Quantum Quill platform and mobile application.

2. What Information We Collect

We may collect the following types of personal information:
– Employee Data: Name, contact details, certifications, timesheets, attendance.
– Location Data: Address for scheduling, live location (only during active tasks).
– Task Data: Photos, notes, and documents related to tasks and subtasks.
– Device Data: Device type, OS, and usage logs.
– Communication Logs: Records of communications for operational purposes.
– Safety Compliance Data: Information related to safety compliance in remote or hazardous environments.

3. How We Use Your Information

We use your data to:
– Schedule and manage field resources.
– Monitor compliance (e.g., expired certifications).
– Enable geo-location-based task assignments.
– Generate quotes and invoices.
– Improve our services and ensure operational efficiency.
– Ensure safety compliance in remote or hazardous environments.

4. Location and Media Access

– Live Location: Only shared when a task is started via the app.
– Photos: Stored locally if offline and uploaded once connectivity is restored.

5. Data Hosting and Transfers

Data is hosted on Contabo servers in Sydney, Australia. Our portal and support operations are managed from Pakistan. We ensure overseas data handling complies with the Australian Privacy Principles (APPs), including contractual safeguards and access controls.

6. Disclosure of Personal Information

We do not sell or rent your personal information. We may share data:
– With authorized personnel for operational purposes.
– With third-party service providers under strict confidentiality.
– When required by law or to protect legal rights.

7. Your Rights

You have the right to:
– Access and correct your personal information.
– Withdraw consent (where applicable).
– Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Data Security

We use industry-standard security measures:
– Encrypted data transmission.
– Role-based access control.
– Regular audits and monitoring.

9. Contact Us

For questions or concerns, contact:
📧 contact@quantumquill.com.au
📞 +61 431 925 085